Please note we will be closed from 13 April 2017 untill 2 May 2017. Orders can still be placed but will only ship on the 3 May 2017.
Notice that this is not a "fine print" warranty. We want you to understand your rights and ours too! All kits will work if assembled properly and all pre-assembled units were wired and tested at the factory. The very fact that your kit/unit includes a new manual is your assurance that a team of knowledgeable people have field-tested it prior to shipping. If you need help, please read through your manual carefully, all information required to properly build and test your kit, or set up and operate your unit is contained within the pages!
All factory assembled Giga Technology products are covered by a three month warranty from the date of purchase on parts and workmanship. If you suspect your unit to be defective, please mail/ship/deliver it to our factory for testing on clients expens. If testing by Giga Technology technicians determines a fault in design, workmanship, or parts, the unit will be repaired or replaced at our discretion in as prompt a manner as possible at Giga Technology's expense.
2. FACTORY REPAIR OF PRODUCTS:
Factory repair is available for products no longer covered by the warranty at a repair cost of R360.00 per hour plus a basic repair fee of R500.00 To qualify for Giga Technology factory repair, units MUST:
3. RETURNING PRODUCTS:
Whether returning a product under warranty or for non-warranty repair, include:
Giga Technology, reserves the right to refuse repair on ANY item in which we find excessive problems or damage due to improper customer trouble-shooting or repair methods. To assist customers in such situations, Giga Technology, reserves the right to solve their needs on a case-by-case basis.
You are given (25) days to examine our products. If you are not satisfied, you may return your unit with all the parts and instructions and proof of purchase to the factory for a full refund. The return package should be packed securely. Insurance is recommended. Please do not cause needless delays; read all information carefully.